Providing a simple usaged platform adhering to high-standard management frameworks.
A clear direction is important to the entire company, including C-levels and operational staffs. Thus, it is important to know the company strategy, and how every project and service is linked to the organizational purposes.
The management of projects and operations demands carrying out payments and also invoicing for deliverables. It involves elaborating contracts proposal and tracking its execution.
The management of services involves the registering of requests, including incidents and problems, the tracking of its resolution, administrating involved costs and resources, and also the management of the SLAs compliance.
Controlling projects since its approval until its conclusion, through the tracking of project plan execution is expected for every project manager. Doing so, when project resources compete with operations, is an actual challenge. The holistic management aims to assist in its overcoming.