How your privacy is protected

dotProject Cloud offer many services to help you run your business, including a platform to host your own database. As part of running those services we collect data about you and your business. This data is not only essential to run dotProject Cloud services, but also critical for the safety of services and users. This policy explains what information is collected, why it is collected, and how we use it. Information we collect Most of the collected personal data is directly provided by users when they register and use the software. Other data is collected by recording interactions with dotProject Cloud.

• The application sends automatics e-mails about the software usage, reporting tasks assignments, delays and other alerts to assists in better management experience.
• dotProject Cloud administrators may eventually send you e-mail to inquiry about platform usage.

Account & Contact Data: When you register on dotProject Cloud or fill in one of the application forms, you voluntarily give certain information. This typically includes people name, company name, email address, and sometimes your phone number, business sector as well as a personal password.

Browser Data: When you visit dotProject Cloud website and utilizes its services, servers passively record a summary of the information sent by your browser for statistical, security and legal purposes: your IP address, the time and date of your visit and the page or resource you are accessing, your browser version and platform.

Customer Database: When you subscribe to dotProject Cloud, any information or content you submit or upload into your database is your own, and you control it fully. This data will often include personal information, for example: your list of employees, your contacts and customers, your projects, tasks, tickets, etc.. We only ever collect this information on your behalf, and you always retain ownership and full control on this data.
How we use this information:

• We only collect and process this data on your behalf, in order to perform the services you have subscribed to, and based on the instructions you explicitly gave when you registered or configured your service.
• When actively demanded by you, helpdesk staff and engineers professionals may access this information in a limited and reasonable manner in order to solve any issue with dotProject services, or at your explicit request for support reasons, or as required by law, or to ensure the security of dotProject services in case of violation of the Acceptable Use Policy in order to keep dotProject Cloud secure.
• Information may be processed only in aggregated and anonymized manner, in order to monitor service performance, security and functionality usage statistics, without identify or involves individual data analysis.

Cookies

Cookies are small bits of text sent by dotProject Cloud servers to your computer or device when you access dotProject Cloud services. They are stored in your browser and later sent back to dotProject servers so that we can provide contextual content. Cookies are utilized to support your activities on dotProject, for example your session, providing your access to your company data, including projects and operations, accordingly each user access rights.

Cookies are also used to help understanding of your preferences based on previous or current activity on dotProject Cloud, which enables the monitoring of issues and the further improvement of the service. Cookies are also utilized to compile aggregate data about site traffic and site interaction so that we can monitor the service availability and performance.

Third-party services such as Google Analytics are also present, who set and use their own cookies to identify visitors and provide their own contextual services.

Acceptable Use Policy

Usage of dotProject Cloud Services is subject to this Acceptable Use Policy (AUP). This AUP is incorporated by reference into, between you (Customer) and dotProject Cloud Platform. Customers who are found to be violating these rules may see their subscriptions suspended without prior notice.

Illegal or Harmful Use: You may not use dotProject Cloud services for storing, displaying, distributing or otherwise processing illegal or harmful content. This includes:

Illegal Activities: promoting gambling-related sites or services, or child pornography.

Harmful or Fraudulent Activities: Activities harmful to others, such as promoting fraudulent goods, services, schemes, or promotions (e.g., make-money-fast schemes and pyramid schemes, phishing, false advertising, unlicensed or unauthorized financial services or trading activities, ...), or engaging in other deceptive practices.

Infringing Content: Content that infringes the intellectual property of others.

Offensive Content: Content that is defamatory, obscene, abusive, invasive of privacy, or otherwise objectionable, including content that constitutes child pornography, relates to bestiality, or depicts non-consensual sex acts.

Harmful Content: Malicious and malware content, such as viruses, trojan horses, worms, etc.

Deceptive Links: Links that deceive users into visiting malicious or dangerous websites, gather affiliate visitors/clicks, or artificially inflate the reputation of other websites.

Spam Content: Content that is published for "black hat SEO" purposes, using tricks such a link building / link spam, keyword spam, in order to exploit the reputation of dotProject services for promoting third-party content, goods or services.

Email Abuse: You may not use dotProject Cloud services for spamming. This includes:

Unsolicited messages: sending or facilitating the distribution of unsolicited bulk emails and messages, either directly via dotProject Cloud or indirectly via third-party email services. This includes the use of bulk emails lists. Any mass-mailing activity is subject to the applicable legal restrictions, and you must be able to show evidence of consent/opt-in for your bulk email distribution lists.

Spoofing: sending emails or messages with forged or obfuscated headers, or assuming an identity without the sender's permission

Security Violations

You may not attempt to compromise dotProject Cloud services, to access or modify content that does not belong to you, or to otherwise engage in malicious actions:

Unauthorized access: accessing or using any dotProject Cloud system or service without permission.

Security research: conducting any security research or audit on dotProject Cloud systems without written permission to do so, including via scanners and automated tools.

Eavesdropping: listening to or recording data that does not belong to you without permission.

Other attacks: non-technical attacks such as social engineering, phishing, or physical attacks against anyone or any system.

Network and Services Abuse

You may not abuse the resources and systems of dotProject Cloud. In particular the following activities are prohibited:

Network abuse: causing Denial of Service (DoS) by flooding systems with network traffic that slows down the system makes it unreachable, or significantly impacts the quality of service.

Unthrottled RPC/API calls: sending large numbers of RPC or remote API calls to dotProject Cloud without appropriate throttling, with the risk of impacting the quality of service for other users.

Overloading: voluntarily impacting the performance or availability of systems with abnormal content such as very large data quantities, or very large numbers of elements to process, such as email bombs.

Crawling: automatically crawling resources in a way that impacts the availability and performance of the systems.

Attacking: using the dotProject Cloud services to attack, crawl or otherwise impact the availability or security of third-party systems.

Abusive registrations: using automated tools to repeatedly register or subscribe to dotProject Cloud services, or registering or subscribing with fake credentials, or under the name of someone else without their permission.

Reporting Abuse

Reports for any abusive behavior using dotProject Cloud services may be sent to the responsible team via email at info@dotproject.cloud